Privacy Policy

City of Polokwane Municipal Leeto App Terms and Conditions

         Introduction

1

This Privacy Policy governs the manner in which Leeto La Polokwane (“we,” “us,” or “our”) collects, uses, maintains, and discloses information collected from users (“you” or “your”) of the Leeto La Polokwane mobile application (the “App”). This Privacy Policy is in compliance with the Protection of Personal Information Act (“POPI Act”) of South Africa.

1. Consent

By using the Leeto la Polokwane App, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy and the POPI Act. If you do not agree with the terms of this Privacy Policy, please do not use the App.

1. Information Collection

2.1 Personal Information

We may collect personal information from you when you register on the App or use certain features. Personal information may include but is not limited to, your name, email address, contact number, address, and other information necessary for the provision of our services.

2.2 Non-Personal Information

We may collect non-personal information about you whenever you interact with the App. This may include usage information, technical information about your device, and other information that does not personally identify you.

2.3 Location Information

With your consent, we may collect and process your location information. This allows us to provide you with location-based services, such as mapping and route planning. You can control access to your location information through the settings on your device or within the App.

1. Information Use

We may use the collected information for the following purposes:

• To provide and personalize our services to you.
• To communicate with you regarding updates, promotions, and other relevant information.
• To improve our services, including the App’s functionality and user experience.
• To process transactions and fulfil requests made by you.
• To comply with legal and regulatory requirements.

1. Information Sharing

We may share your personal information with third parties in the following circumstances:

• With your consent or as necessary to fulfil the purposes outlined in this Privacy Policy.
• With service providers who assist us in operating the App and providing services to you.
• When required by law or legal process.
• In connection with the sale, merger, acquisition, or other business reorganization.
• To protect our rights, safety, or property, or that of others.

1. Security

We are committed to ensuring the security of your personal information. We implement appropriate technical, physical, and administrative measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information stored on our systems.

1. Your Rights

You have the right to:

• Access and request a copy of your personal information held by us.
• Rectify any inaccuracies in your personal information.
• Request the deletion or removal of your personal information, subject to legal and contractual obligations.
• Object to the processing of your personal information.
• Lodge a complaint with the relevant data protection authority.

1. Third-Party Websites and Services

The App may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of such websites or services. We encourage you to read the privacy policies of those third parties before providing any personal information.

1. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. The updated Privacy Policy will be effective as of the date of publication on the App. Your continued use of the App after the posting of any changes to this Privacy Policy constitutes acceptance of those changes.

1. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us